Part 2: Show Me The Pretty – Fashion PR Advice with Fashion Loves People

Show Me The Pretty is a two-part interview series between hand-selected indie fashion labels and fashion PR/marketing experts. Sound like fun? Email info[at]prcouture.com for consideration.

Visit Part 1 – Show Me The Pretty – Fashion Loves People – to get caught up!

Fashion Loves People ECO T Shirt

To get the most exposure for my brand (read: sales), I’d really love to land a spot in a DailyCandy or a NYLON Magazine. I want to start by introducing myself via email, but on many sites, I can’t even find a general “info@” email address, much less a personal one or a phone number. How do I even get in?

PR Couture Says…

Here’s a quick tip – find the advertising address and then figure out the nomenclature. Locate the editor who most recently wrote a piece that fits with your brand, and send off an email. That said, many writers these days are actually freelance and rarely on staff. For that, try LinkedIn and Twitter. Make sure you are also signed up for HARO – you never know when a request might come in that’s a perfect fit.

There are some great resources online….some free, some not so free. Start with MastHeads.org. When the budget allows, MyMediaInfo.com is an amazing database of media contacts. Also, you can always ask around. If you loved a write up on DailyCandy, reach out to whomever was featured and ask them who they worked with for the story. I’m not proprietary in any way and believe in sharing information, so I recommend asking friends, or friends of friends who have PR representation. You’d be surprised.

– Shannon Cavanagh-Estrada. Partner, Pitch! Press

There are many subscription services that grant access to a media database, but they can get very expensive. You can try and get the contact information yourself by calling the general number or email and asking who covers the specific topic that you want to pitch. Polina Fashion also offers “on-demand” media lists which are significantly cheaper than subscribing to a yearly database. We customize the lists be ideal for your line.

- Polina Raygorodskay, Polina Fashion

Twitter is your best friend for this type of thing. Most editors at most .dot com sites have their own twitter handles and  some even list their emails on their profiles, if not, follow links to their personal blogs to get in contact with them. Example: Dani Stahl of Nylon has her email right on her twitter page:

- Macala Wright Lee, CEO, FashionablyMarketing.Me

Once I have the right contact information, will they listen to me? Are editors (or their gatekeepers) interested in hearing about my brand from me personally, or is this a case where having someone like a PR rep is necessary?

PR Couture says…

You have an incredible advantage when working directly with media IF you know a few key things. 1) Never say no to a media request, no matter how inconvenient filling it may be 2) your job is to make their life easier; their job is not to make you famous and 3) It’s amazing how often copy written in your original email makes it into the actual article – write the article you want to read about yourself.

Yes, an editor will listen as long as your pitch is short, concise and newsworthy. However, a PR rep is helpful because agencies typically have established relationships with editors at your target publications.

- Connie Wong, Moderne Press

It’s definitely helpful to have a PR agency on your side because they’re trained professionals who know the in’s and out’s and understand how pitching works. For example, we know that it’s crucial to always keep deadlines in mind. If a publication has a Thursday closing date, it’s best to wait until Friday to pitch. It’s also important to remember that reporters and editors are pitched numerous times a day and have little patience, which is why the majority of them prefer emails instead of phone calls. In addition, PR reps are trained to keep certain reporters and publications on their radar so if a relevant story comes about that pertains to the client, they know to react immediately. It’s important to have someone handling PR tasks that always keep their eyes peeled for a story opportunity. Whether that comes about from an editorial calendar or an announcement on Facebook, PR professionals must be on top of the ball.

Alyson Rybar, Program Manager, Stalwart Communications

I don’t think editors are opposed to hearing directly from designers, however, there are major advantages to using a PR firm. The PR rep already has a relationship with the editor and therefore trust already exists. Also, editors tend to prefer PR reps because they understand the business and the pace at which things move. For example, I get feedback from editors that designers can be overeager and often follow-up and/or ask for samples back before the shoot has even happened. On the other side of the spectrum, some editors I’ve worked with have had designers flake out on a request. PR reps also understand the editor’s style and their magazine’s demographic to ensure an appropriate and effective pitch.

- Liz Anthony, President, Mariposa Communications

Fashion Loves People ECO T Shirt

If they will listen to me, what is essential in my email? E.g., attachments vs. links? How important is a press kit? (If very, what elements should it include?) How important is it to mail samples?

PR Couture says…

Digital press kit all the way, bullet points in emails, and samples if requested and you can afford it. I also think video lookbooks can be a great way to share some insight into you, the line, the energy of the brand, and how the clothes fit.

Your pitch should consist of a short concise email that includes a few sentences about your product, pricing and the website. You can also include 2-3 low-res images. Do not send unsolicited hi-res file attachments. We also don’t recommend sending samples unless they have been requested by an editor. If unsolicited samples are sent, you most likely will never get the sample returned.

- Connie Wong, Moderne Press

Press kits are important, however, a fact sheet about your brand with key selling points and a few of your best pictures is a workable alternative. Mailing samples is also very helpful but make sure the editor knows the sample is coming, otherwise it will get lost in the mail room. Most importantly, keep your email keep it short and eye-catching.

- Polina Raygorodskay, Polina Fashion

Dump the press kit. Editors have little time as it is. Keep your email clean, direct, simple, professional. Include a clear image on white seamless, retail price, fabric content, and a little ditty on what makes the line and you unique. Short and sweet. Nothing they have to download, nothing they have to click, it should be imbedded in the email.

– Shannon Cavanagh-Estrada. Partner, Pitch! Press

NO attachments… EVER! is my rule… (unless they specifically ask) generally because the servers bounce or block the email even before it gets to the inbox. But beyond that, the more tasks (or clicks) a person has to do to get the information they’re looking for, the less interested they become. I would host a press kit on a website and include a link in the email. Samples are important if you can afford to send them. They help tell the story and it gives you something to reference to (ie. “i sent you a sample last week on XX date (and you signed for it), do you have a quick moment to talk about it?”

-Michael Shane, Media Strategist

Since we’re all balancing so many things at once, do you have any general tips for “easy wins” when it comes to promoting and getting exposure?

PR Couture says…

Easy wins are rarely the most cost-effective. However, if you want to be sure that your budget is driving actual traffic to your site, you may want to consider a small PPC (pay-per-click) campaign and test the conversion. Also, there is no shortage of fashion bloggers clamoring to do give-aways. If you go this route, be very careful of who you say yes to (high traffic, similar customer, aesthetic, etc) and be strategic about it – for example, when doing the give-away, require that people actually come to your site as part of their entry. However, as someone with interest and expertise (and a thriving blog) in the same niche as your product line – I would recommend offering to do guest posts, or content exchanges with like-minded sites.

Local press is often an undervalued medium, despite the fact that they have a high turnover of space to fill, are keen on human interest stories, and supporting local trade. Staff are accessible, and a small outlay of effort can result in newspaper print tearsheets or cuttings which look great in a press portfolio, as well as reaching a concentrated local and relevant audience.

– Sarah-Jane Adams, Fashion editor, www.sarahjaneadams.com

I know that a big part of a PR professional’s job is relationships and follow-ups. Because I don’t have those relationships, and I often find myself losing track of following up, what is the best way to handle this?

PR Couture Says…

Email alerts. Seriously. Every time you send out an email, set an email alert to remind you to follow up.  Set aside two hours every Wednesday, for example, exclusively for follow up.  Then turn off all distractions and get to work! Also, take a tip from PR and create a media tracking sheet. Everytime you follow up or get a response, write that down in a status, or notes column of your spreadsheet.

The best tip I can offer is to make a concerted effort to develop relationships with the editors and reporters. Follow them on Twitter. If they announce something interesting, respond, retweet, or send them a quick note. For example, one editor I’ve worked with is a Cleveland Browns fan. When they win big games, I typically shoot an email or post a message on his Facebook page congratulating them on the victory. Remembering what people like can really work in your favor. Create a twitter list that’s exclusively for media members so you can keep track of those folks and comments that they post. If you don’t maintain the contacts, you won’t be on their mind the next time they need a source for an upcoming story.

Alyson Rybar, Program Manager, Stalwart Communications

Hire a publicist! No really!
When introducing a new product, what I like to do, along with targeting the top tier media, is build a base with the newer guys. Young, up-and-coming bloggers are great and very receptive – they are looking to establish relationships with brands. And you never know who will be the next hottest blogger. If you’ve worked on establishing a relationship with them on the rise, then they will support you as well. You help them grow and they help you grow.

–Michael Shane, Media Strategist

Make A Wish: Happy Birthday PR Couture!

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Just a quick note to give PR Couture, blog extraordinaire, a magical muffin sparkle happy dance on her fourth birthday!

What a superb year! And in the honor of growing onward and upward – what ideas do you, dear readers, have about how PR Couture could become a better resource? Anything you just wish we could cover, already? Why do you like us, anyway? What do we do to help you succeed? Does anything annoy you? Like lots and lots of question marks???

Please, please consider taking 5  minutes out of your day to fill out this little survey (monkey).

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Here are few of my favorite things about the last year:

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Getting IN: Life as a Fashion/Beauty Account Coordinator at Coyne PR

[Are you a fashion PR intern or entry-level practitioner interested in being featured on PR Couture? Email info-at-prcouture-dot-com for consideration]

In the heart of the Big Apple, Coyne PR aims to set clients apart from all others by seeking the most creative approach to build brands. Nicole Giancaspro, Beauty and Fashion Account Coordinator speaks out about her journey in Fashion PR and gives fascinating insight on daily affairs.

coynepr-fashion

“Fashion itself is exciting and fun. It is one of the most obvious forms of expression without having to say a word.”

What is your background?

I graduated with a Bachelor of Arts in Communications with a concentration in Public Relations, and I interned throughout my junior and senior years with various PR fashion and lifestyle companies. My first internship was at In Touch and Life & Style Weekly, where I interned three days per week in the publicity department. From there, I gained more experience at Harrison and Shriftman PR, followed by Tractenberg and Company PR. After my college graduation, I took a different route, and freelanced for Mercedes Benz Fashion Weeks in NYC as a press volunteer. This is where I really “got the fever” for fashion PR. In addition to these endeavors, I also worked part time for a Housewife of New Jersey (and still do), assisting in many of her charity projects and events. I now work in the Coyne PR Beauty & Fashion department as an account coordinator.

Why Fashion PR?

I have always had a passion for fashion and admiration for the industry as a whole. I adore different styles along with the ability to portray myself differently. While some people are afraid of style and trends, I embrace them! I love fashion that breaks the mold and creates excitement, so I was always interested to work in an environment with an ever-changing atmosphere. My favorite parts: being behind the scenes, meeting new people, communicating, and building relationships. I am very passionate about every piece of the industry!

How did you land your position?

I always thought the city was my playground, and that is where I needed to be. I was unemployed after college for about a year and a half.  I knew I needed more experience to get the job, so I embarked on opportunities that would help me get my feet wet in Fashion PR, including volunteering for Fashion Week and charity events.  Since I heard that Coyne PR was one of the best places to work, I sent in my resume. Although an account coordinator position on the Beauty & Fashion team was not open at the time, I remained persistent with the human resources department and kept reinforcing my interest in working at the agency in order to stay on the radar.  Once a position opened, I jumped on the opportunity to interview with the team.  I also provided a portfolio filled with samples of past work, which included an array of writing samples. I was thrilled the day I received the call from Coyne PR that I landed the job, especially in a field I am so passionate about!

What is a recent success story that you have been a part of?

For the past year, I have been a team member at Coyne PR Beauty & Fashion. I have grown tremendously, learned from mistakes, and have been a part of a number of exciting, big, and small launches. Working on both the beauty and fashion accounts, I am lucky enough to be involved in many aspects of the business with my team. My first on-site immersion for one of our beauty clients, Mary Kay, is something I will always remember. It was the first annual meeting of high-level dermatologists from around the country to experience Mary Kay’s premiere skin care line. To be able to assist with such a close-knit event really made me feel like an integral part of a team, and I personally felt very proud. On the fashion side, working with Solstice Sunglass boutiques, pitching TV broadcast segments, and watching something I pitched come to life on air is so rewarding. I hope all the work I do makes an impact, and building the skill set and relationships is a big part of what will lead to bigger successes and possibilities down the road!

What challenges are attached to your job?

One challenge and big consideration for anyone looking to break into the industry, is that PR is not a 9 to 5 job. There are no set hours, and sometimes, no set days for work. The Derm Meeting I mentioned above happened to fall on the weekend of my birthday. Another consideration is that you have to be flexible and be able to roll with the punches in public relations as things can change at the drop of a dime. You must always be fully prepared to act on the given situation. It takes fast responses, quick thinking, creative writing and sometimes achy feet! Occasionally, you can deal with the worst of people, and thankfully, sometimes you deal with the best. Though you have the camaraderie and support from your team, in order to thrive and survive certain events and situations, you have to be able to have thick skin and a warm attitude all at once. I have learned so much through my internships and current position, and I have realized that this industry comes with constant learning, as the “rule book” is ever changing. Some challenges will just get bigger – but the sweet is never as sweet without the sour!

What is exciting about your job?

Fashion itself is exciting and fun. It is one of the most obvious forms of expression without having to say a word. Being able to put a voice to fashion is so exciting and intriguing. It is an exhilarating job since you never know what to expect and can have a brand new experience every day through attending and working events, landing placements, and meeting new people. Helping develop PR plans for current and potential clients is also an appealing aspect of the job.

What is an example of a typical day in the office?

I don’t think there can be a typical day in PR – let alone in the fashion and beauty industry. With the constant change of trends and beauty hues, you can’t really depend on any day to be typical. Every day our team works hard to stay ahead of the trends.

What are your responsibilities?

The first thing I do when I come in every morning is address my e-mail load, while setting up my own priorities for the day to ensure I am completing my projects on time. I follow this with overall media monitoring for various placements and pitching opportunities to garner as much positive coverage as possible. The remainder of the day can consist of many of the following tasks: creating media lists, media pitching and relationship building, follow-up with interested editors, securing event attendance, on-site event management, development of press materials, distribution of creative mailers, formatting placements, compiling clip books, managing social media initiatives (including tweeting great hits, or tips to our followers), client meetings, new business generation, and best of all, trying all the new trends by sampling beauty products!

What aspects of the job requirements were a surprise to you?

In my internships, I had a number of different PR responsibilities, a majority of which were in fashion, and with those, I discovered that behind the scenes is not as glamorous as it seems. Settling in a steady, full-time position that called for me to pull all of my PR skills and knowledge into play at once was a challenge at first. It was quite a positive experience, and I was actually surprised by how much I knew already, but I also became fully aware of how much I still had to learn. This was a very rewarding and self-motivating surprise.

In a few words, how would you summarize your agency?

Coyne PR, and our Beauty & Fashion division, is a growing agency that plucks the most interesting, creative, fun, dedicated and hard-working people. It is an environment that breeds success and passion. It is the type of place that pays attention to every detail for their clients and makes sure that no opportunity is overlooked. Coyne PR is not afraid to surpass limits and rules. It is a place where ‘no question, answer or idea is too dumb,’ which allows for complete freedom to be creative without limitations.