Front Row Fashion PR: Q&A with Chandler Poling, White Bear PR

Los Angeles-based Chandler Poling has honed his craft working in the fashion and entertainment business as both a producer and publicist. As Vice President for CW3PR,  Chandler ran two successful Emmy Award campaigns and worked second-in-command under Charley Walters to help expand the company from 3 clients to 11 clients in a matter of months, including Kathy Rose of Roseark Jewelry, couture designer Emil Gampe and Samantha Rei, America’s leading Lolita fashion designer.  About six months ago, Chandler opened up his own shop, White Bear PR, to provide PR in the fashion, entertainment and music industries with a focus on social media marketing.

How did you get started in PR?

I started by promoting a friend’s brand, Blasphemina’s Closet. I felt she had amazing potential and apart from our friendship, I knew her designs were incredible and that I could help her reach her PR goals.

What do you love about your job?

I love working from the ground up. I enjoy spotting raw talent, harnessing it and molding it into a form that is digestible to the public and watching the client excel into a solo-venture career where fashion supports them 100%.

What is your least favorite part?

The amount of time it takes. Typical PR campaigns don’t see high end results until 2-3 years later.

How have you seen fashion PR evolve since you started in the industry?

A lot of power has shifted from major magazines like Vogue to online hits like Women Wear Daily. I think the balance of influence is needed so one company doesn’t control what is chic and what is not.

Who is an ideal White Bear PR client?

An ideal client would be someone who has great designs, is a self-starting work horse and has a modest budget towards PR (p.s. PR is not free)

What attracted you to your current clients?

I only work with people I like. I don’t have time for divas or attitudes. Great clients have goals and stick them out to the end.

What role does product placement play in your work?

I used to work for NBC on the show “Heroes” where I did a lot of product placement. However in that circumstance, I rarely worked with apparel except one deal with Nike in Season 3. Currently, I pair up my fashion clients with my film/tv clients so their designs can be seen in beautiful photoshoots or red carpet events.

How can a designer know when they are ready to hire an agency?

When they start their own trends instead of following what’s hot.

If a client is focused on a particular fashion niche, what is your process to get up to speed on that particular facet of fashion?

I buy every magazine on that niche at the newsstand and devour the subculture so I can better understand what the market is looking for in that niche.

What advice do you provide clients with regard to building their brands through social media?

I always tell them to be proactive and interact with individuals. It’s important as you are starting out to build strong relationships with long term clients. A first time client who buys your designs is someone who could buy items off your next time. Keep in touch with them through Social Media and events and never underestimate them.

Get in touch with Chandler on Twitter.

 

Fashion PR: 4 Easy Steps to Red Hot, Red Carpet Product Placement

Absolute Power by Vaibhav Ahuja

By Susan J. Ashbrook

Justin Bieber, Kim Kardashian and Jennifer Lopez are just a few examples of celebrities with tremendous sway over trends in the market, as well as, influence over consumer dollars. Just one twirl on the red carpet can take merchandise from the unknown to a big retail business. Celebrities have become an advertising vehicle—and sometimes at no cost. A hot celebrity can help get press for a brand, product or fashion designer’s name.  The designer/company gets press because of the celebrity – and both benefit for a “win win”.

One example of star power was Madonna’s last-minute Christmas shopping at Steve Madden’s Beverly Hills store.  The stylish celebrity set her sights on a pair of pink suede boots with pom-pom laces called the “Iglou”.  The store was out of the star’s size, but Steve Madden’s corporate office heard about her obsession and over-nighted her a pair.  The story didn’t end there. Steve Madden immediately notified several news and entertainment outlets and the self-proclaimed style guru, Steven Cojocaru, wound up mentioning Madonna and her passion for Steve Madden’s pink boots on the Today Show. In the 13 minutes following the segment’s airing, the company registered 240 orders for the $125 “Iglou” on its Website. The tally? $30,000.

The celebrity media business has boomed as glossy weeklies devoted to covering their lives have taken over every newsstand.  In fact, celebrity glossy circulation is valued at $1.3 billion a year, and celebrity media TV has 100+million viewers a week. If the right celebrity is seen wearing or using your product and the press picks up on it, the result is hundreds, thousands or even millions of dollars in publicity. In essence, this is “free” advertising. So if Madonna’s Christmas shopping story and the $30,000 in sales that followed caught your interest, then you will want to figure out how your item can land with a celebrity. Here are 4 easy steps to red hot, red carpet placement for your product:

1. Match your brand with a list of celebrities. This is called building your “target list” and it can and will change as you leap into celebrity marketing. This step is a great exercise for anyone interested in pairing up merchandise with Hollywood because you will think through this process and, hopefully, make sure your target list matches your product’s demographic. For example, if you make a sassy hair ornament that would attract Willow Smith for her new video “Whip My Hair 2”, you certainly wouldn’t want Betty White on your target list. We all love Betty White, but you need to find celebrities with a similar age range, fan base and appreciation for your product.

2. Understand the different categories of celebrities. Who wouldn’t like to see George Clooney or Julia Roberts using your products?  These elite A-list stars are tough to tackle right out of the gate and usually hit the red carpet only when they have something to promote. A-list actors or singers refer to major celebs whose fame resonates throughout the world. The B Lister is someone who is “up and coming” and on the radar for success.  Next in line is the C lister who will be young and unproven, mature or even the familiar faces who host entertainment shows or other popular variety shows. The D-list celebrity may sound pretty bad, but comedian Kathy Griffin struck gold (and won an Emmy) for being on the D-list. Confused? Just stay open minded to all opportunities with any category of celebrity. Reality VIP, Kim Kardashian, might not be accepting an Academy Award anytime soon but she is a red carpet regular and offers great opportunities for your product to be seen and photographed. Whether you like Kim or not, you need to consider the best celebrities for getting your merchandise noticed.

3. There is a red carpet event every week in Hollywood. Not all events are right for your brand, garner media attention or host your target list of celebrities.  Since there is a red carpet event just about every weekend, there is no need to get discouraged if you haven’t connected to a star or singer yet. Trust assured, there is always another carpet coming up. The holy grail of red carpets may be the Academy Awards but consider movie premieres, film festivals and charity events as stepping-stones to marketing your product in Hollywood.

4. Build a relationship with a star. Connections will provide you with priceless long-term benefits, especially when it comes to celebrity marketing. All relationships take time, so don’t wait until a few days or week before an event to try and make those connections. Start by sending out new images each season to your target list. Confirm the celebrity likes what they see from your photo before making the investment to send out product. If a star makes a request to try something, a “relationship” can begin to flourish. Beware, the road to relationships with celebrities who like and appreciate your merchandise can run smoothly or take a few detours, so make sure you are paving the road all the time.

If you have a product you wish to promote, there is no reason you should not take advantage of product placement, no matter what the size of your organization or the nature of your product. However, don’t get sucked into working with the wrong celebrity, and be sure to stay focused for the best results. Pretty soon, your product(s) will be strutting their stuff on the red carpet and you’ll be reaping the rewards.

Susan J. Ashbrook has been involved in “product placement” for 20 years, matchmaking top celebrities with a roster of clients such as: Lanvin, Swarovski, Catherine Malandrino, Escada, Isaac Mizrahi, Kenneth Cole, Herve L Leroux, Tadashi, A Pea In The Pod and Harry Winston Jewelry.  She has consulted for non-fashion brands like Nikon, Hasbro Games, MasterCard, Bellini baby furniture and Hooked On Phonics. For more information, please visit www.SusanJAshbrook.com

She is the author of the book Will Work for Shoes, which will be published September 2011 and at that time can be purchased from www.amazon.com , www.barnesandnoble.com and through all major booksellers.

celebrity gift suites

Fashion PR Guide to Celebrity Gifting Suites

Written by Janna Meyrowitz-Turner

If you’re involved in PR or Marketing for a consumer or fashion brand, odds are you’ve received emails from companies hosting a gift lounge in honor of {fill in the blank event/award show} that promises to get your brand and/or product to the hottest celebrities. We all know the undeniable power of a celebrity to elevate brand awareness but are celebrity gifting suites worth the risk?

Considering the following before participation in a celebrity gift lounge. If you decide to take the plunge, take note of what to do to maximize the opportunity in today’s 24-hour-news-cycle-celebrity-obsessed-media-world.

First, choosing a lounge is two-fold. There’s the lounge and there’s the company that produces it.

Research events to find out which align with your brand. Different events target different demographics of celebrities (male, female, younger/up-and-coming, established/older) and different kinds of media outlets are interested in different demographics &  celebrities. For award shows especially, the majority of the talent that come through lounges are that year’s nominees and presenters. Look at who is nominated for the event you’re considering.

Lifestyle PR consultant Melissa Papa had a “not so great experience” with one particular company who didn’t deliver the celebrity attendance list they promised. As a result, “the event didn’t garner nearly the press that we’d been assured it would.  It was disappointing for my client, a small skin care company, who had spent thousands of dollars on the participation fee.”

While celebrity attendance is never guaranteed due to unforeseen circumstances, any veteran lounge production company can tell you who they have good relationships with and who usually comes through their lounges.

Be wary of anyone who makes outlandish promises and guarantees of multiple, specific A-listers.

Even agents, managers and publicists can’t 100% guarantee their clients will be there. This company might just be selling you on the event to fill a space and to help cover their event costs.

Identify a lounge production company that you can build a long term relationship with and who understands you and your brand.

Work with companies that can demonstrate creativity when it comes to introducing your brand to celebrities. Do they have original ideas of how your brand’s display should look? What do they suggest you gift to produce strong interactions and great photos?

Even if you’re a professional publicist, you want to work with a lounge production company that is PR savvy.

If an A-list celebrity says or does something silly with your product in the lounge and no media outlet hears about it, did it even happen? Any good lounge will have press floating around from top weeklies, blogs and entertainment news TV shows. It’s your job as brand representative to chat up the celebrities when they’re interacting with your product and to get them to do and say those silly things. But, a good lounge production company will also give you tips on how to do that if you’re a first timer, and will work on your behalf to get those items placed in the media through their own relationships.

If you are a seasoned pro and have your own relationships, pitch away right after the event, just make sure that the lounge production company doesn’t have any exclusives set up that you could potentially jeopardize.

Beauty publicist Felissa Benjamin found that “the press surrounding a lounge we did greatly increased people’s knowledge of our prestige beauty client. We did a PRNewswire release, an e-blast alert and targeted pitching on our own. Sales and traffic increased on their website and we got some great new celebrity fans whose names we could use in the media.”

Last but definitely not least, work with a company that prides themselves on the classiness of their lounge and works overtime to make sure that both you and the celebrities that come through the lounge feel comfortable. Yes, there is an inherent awkwardness associated with giving and accepting free stuff! Work with lounge producers that make it clear who is supposed to be gifted and who is not.

You’re not expected to recognize every celebrity that comes through so it needs to be communicated to you, conspicuously, who they are.

Be wary of companies that have different “levels” of gifting for celebrities (i.e. A-list, B-list, C-list and so on).  Not only is that uncomfortable for celebrities no matter what list they are on, but for you too! What if someone that is on the C-list is the star of your favorite TV show and you want to give them your best gift? Uncomfortable.

Since I’m sure you’ll track me down to ask me, my personal favorite company to work with is On 3 Productions. The majority of their lounges are the official gift lounges at their respective events (i.e. if you do a Primetime Emmy Awards lounge you are under the stage in the Nokia Theater and an official part of the flow of the show). Co-founders Matthew Simon and Samantha Haft are creative, personable, and take a lot of pride in their work and it reflects in the results we’ve been able to garner for our clients. (Please note I am in no way employed or compensated by On 3 Productions).

In conclusion, do your research. Talk to your friends in the business that may have experience with gift lounges. Ask lounge representatives what makes them different from all the other lounges out there. And ask these detailed questions before you sign on the dotted line.

About Janna Meyrowitz-Turner

Janna is founder and president of Style House PR, and provides PR/marketing/branding and consulting services for clients in the fashion, beauty, retail and lifestyle industries.

www.stylehousepr.com
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Image source: WireImage